Shipping & Returns
We endeavor to ship all orders within 3 business days.
Once your order is shipped you will receive an automated email to let you know its on its way. Sometimes your order will be split i.e. arrive in multiple deliveries. This is especially common if you have ordered some apparel items that will be printed to order which may take up to 7-10 days to ship, or if we send your order from multiple warehouse locations. The automated shipment email will list what items have been shipped at that time.
Other express shipping methods are available such as UPS Next Day Air, 2-Day Air and 3-Day Select. By indicating an express delivery method, you are giving us authorization to charge you for this service.
UPS classifies Next Day Air as guaranteed delivery within 1 business day, 2-Day Air within 2 business days, 3-Day Select is within 3 business days. Day of shipping is not included in this count, also UPS does not deliver on weekends or holidays. Please do not include these days when estimating your expected delivery date.
There is no guarantee that your order will go out the day you order. If you have specified UPS Next Day Air, 2-Air, or 3-Day Select delivery and are placing the order after 2pm EST, it is likely your order will be shipped the following business day.
Any shipping speed indicated at checkout is a carrier provided estimated timeline and does not guarantee delivery within that period as issues during transit may arise which delay delivery.
If you would like to exchange/return your product please include your order confirmation number so we can identify who the return is from, include as much info as you can - we can lookup your details from your order number. If you are exchanging a size please include the size you would like to change to.
All return items must be sent back in original packaging, unused, and in re-sellable condition. Shipping costs for returns or exchanges are the full responsibility of the customer. All original shipping costs are non-refundable in the case of a refund.
The following items are excluded from our return policy and therefore CANNOT be returned;
- Apparel (unless not explicitly stated on the product page) including but not limited to hats, hoodies, leggings, tank tops, t-shirts, and other similar products.
- All strength equipment including but not limited to barbells, weight plates, resistance bands, and other similar products.
- All smelling salt products, including but not limited to HellFire, HellFire Extreme, HellFire Hades, and HellFire SubZero Smelling Salts.